Field crews must be properly trained in order to effectively respond to sanitary sewer overflows and backups. They need technical expertise, plus survival strategies for dealing with homeowners and residents. Working on backups and overflows may not be rocket science, but dealing with the public can be a fine art. Crews need to learn how to respond to the customer in a professional, courteous manner, without admitting fault or liability during a response.
DKF Solutions Group’s computer-based training module helps crews understand the risks associated with sewer backups and overflows and how to protect the agency against these risks.
The training module is designed as a companion to the SMART Sewer Overflow & Backup Response Field Guide. It walks trainees through all of the Field Guide's contents so they are prepared to use it on the job. The module is interactive and includes quiz questions that must be answered correctly in order to complete the module and print a training certificate.
Format: .swf and .html
System Requirements: Browser such as Internet Explorer, Safari or Chrome
Use the "Contact Us" page to request information about our customized computer-based training modules, which further reduce your training burden by including your site-specific information in the same module as the OSHA required content.